Privacy Policy

TRAZ GLOBAL LLC (“TRAZ”) processes personal data to provide its financial technology platform, support customers and meet applicable obligations. This policy covers the website, platform and interactions with TRAZ. Brazil’s LGPD protections apply when processing is subject to Brazilian law.

Data we process

We may process registration and contact details; information about representatives, owners and ultimate beneficial owners; identification and verification documents; payment and transaction data; and technical access and usage records. Data comes from you, the business you represent, providers involved in the services, or sources used for verification and fraud prevention.

Why we use it

We use this data to create and maintain accounts, provide support, process instructions with providers, verify identity and eligibility, prevent fraud and financial crime, secure the platform, and meet legal requirements. We may also analyze platform use to fix issues and improve services. Depending on the circumstances, processing relies on contract performance, legal obligations, legitimate interests or another basis under applicable law.

Sharing and international transfers

We share only necessary data with financial institutions and other providers that deliver the services, technology and verification vendors, and authorities when legally required. These parties may operate in other countries; international transfers follow the requirements and safeguards of applicable law. TRAZ does not sell personal data.

Retention and security

We keep data for as long as needed for the purposes above and applicable legal and contractual periods. We then delete or anonymize it unless continued retention is permitted or required by law. We use access controls and technical and organizational measures to protect the information.

Your rights and contact

You may request access, correction, deletion and other rights available under applicable law. Some requests may be limited by retention duties or the rights of others. To exercise your rights or ask a question, use the channels on the contact page.